1. Purpose of This Privacy Policy

This Privacy Policy explains how Bali International Arbitration and Mediation Center ("BIAMC", "we", "our", or "us") collects and processes personal data when you:

• Register for our workshops, training programmes, conferences, or events;
• Apply to be listed as an arbitrator, mediator, or panel member;
• Engage with our arbitration or mediation services;
• Submit enquiries to us;
• Use our website; or
• Provide your information through online platforms, including LinkedIn Lead Forms and other registration systems.

This Privacy Policy should be read together with any additional notices provided in specific contexts. It supplements such notices and is not intended to override them. This Privacy Policy, together with our Cookies Policy, explains how we collect, use, and protect your personal data.

If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us using the details provided below.

2. Who We Are

Bali International Arbitration and Mediation Center (BIAMC) is an independent dispute resolution institution administering arbitration and mediation proceedings, as well as professional training and institutional programmes.

For the purposes of applicable data protection laws, BIAMC acts as the data controller in relation to personal data collected through our website and institutional activities.

3. The Personal Data We Collect

We may collect, use, store, and transfer the following categories of personal data:

Identity Data

• Full name
• Title
• Professional biography
• Curriculum vitae
• Areas of expertise
• Profile photograph

Contact Data

• Email address
• Telephone number
• Correspondence address

Professional and Registration Data

• Organisation and position
• Event or workshop registration details
• Attendance records
• Panel membership information

Financial and Transaction Data

• Billing details
• Payment confirmation records

Technical Data

• Internet Protocol (IP) address
• Browser type and version
• Device information
• Website usage information
• Cookie data

We do not intentionally collect sensitive personal data unless strictly necessary and lawfully permitted.

4. How Personal Data Is Collected

We collect personal data through:

• Direct interactions: registration forms, applications, enquiries, and correspondence.
• Online registration platforms and LinkedIn Lead Forms.
• Automated technologies such as cookies when you use our website.
• Communications during the administration of services or events.

5. How We Use Your Personal Data

We use personal data for legitimate institutional purposes, including:

• Administering arbitration and mediation services.
• Managing event and workshop registrations.
• Communicating programme details and institutional updates.
• Issuing certificates of participation.
• Publishing panel member profiles where applicable.
• Processing payments and maintaining financial records.
• Responding to enquiries and improving our website/services.
• Informing you of future BIAMC programmes, events, and developments.

We do not sell, rent, or trade personal data to third parties for commercial purposes.

6. Legal Basis for Processing

We process personal data on the basis of: your consent, performance of a contract, compliance with legal obligations, and BIAMC's legitimate interests.

7. Marketing Communications

Where you have registered for a BIAMC event, we may contact you regarding future updates. You may opt out at any time by:

• Using the unsubscribe mechanism in our emails; or
• Contacting us directly at info@baliarbitration.org.

8. Disclosure of Personal Data

We may share personal data with payment providers, IT hosting providers, event partners, or authorities where required by law. Such disclosures are limited to what is necessary.

9. International Transfers

Where operationally required, personal data may be processed outside Indonesia. BIAMC will take reasonable steps to ensure appropriate safeguards are implemented.

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

11. Data Security

BIAMC implements appropriate technical and organisational measures to protect personal data, though no system of electronic storage can be 100% secure.

12. Photographs and Recordings

BIAMC events may be photographed or recorded. By attending, you acknowledge these may be used for website publication, social media, event reports, and institutional communications. You may notify us in advance if you do not wish to appear.

13. Your Legal Rights

Subject to law, you may request access, correction, or deletion of your data, or withdraw consent and object to processing.

14. Cookies

Our website uses cookies to improve user experience. You may adjust your browser settings to refuse cookies, though some features may be affected.